Terms and Conditions

1. Scope of Work

HomeTrust LLC ("HomeTrust Windows & Doors") agrees to provide window and door replacement and installation services, including products from Andersen, Harvey, Vytex, ProVia, OKNA and Therma-Tru. All services will be executed as detailed in the signed contract and accompanying Scope of Work.

2. Licensing and Compliance

Hometrust Windows is fully licensed and insured to operate in Pennsylvania, New Jersey, and Delaware. All work complies with applicable state and local building codes and regulations.

3. Estimates and Pricing

All estimates are valid for 30 days from the date issued. Prices are subject to change due to unforeseen conditions or changes in project scope. Any alterations will be documented through a written Change Order signed by both parties.

4. Payment Terms

For projects exceeding $5,000, a deposit not exceeding one-third of the total contract price is required upon signing. Subsequent payments will be scheduled.

Final payment is due upon project completion and customer approval.

5. Permits and Approvals

Hometrust Windows will obtain all necessary permits and approvals unless otherwise specified in the contract. Any fees associated with permits will be included in the project estimate.

6. Scheduling and Delays

Estimated start and completion dates will be provided in the contract. Delays caused by weather, supply chain issues, or other unforeseen events will be communicated promptly. Hometrust Windows is not liable for delays beyond its control.

7. Change Orders

Any changes to the original Scope of Work must be documented in a written Change Order, including any adjustments to cost and timeline. Both parties must sign the Change Order before additional work commences.

8. Warranties

• Manufacturer warranties: all products come with manufacturer warranties as provided by Andersen, Harvey, Vytex, ProVia, OKNA and Therma-Tru.
• Labor warranty: Hometrust Windows provides a warranty on labor and installation services. The duration of the labor warranty is stated in your signed contract.

Warranty details are outlined in the contract and accompanying documentation.

9. Customer Responsibilities

Customers must provide access to the property during scheduled work hours and ensure that work areas are clear of obstacles. Any special requirements or restrictions must be communicated before work begins.

10. Limitation of Liability

Hometrust Windows is not liable for incidental or consequential damages arising from the use or inability to use our products or services. Liability is limited to the amount paid under the contract.

11. Dispute Resolution

Any disputes arising from this agreement will first be addressed through mediation. If unresolved, disputes will be settled through arbitration in accordance with the rules of the American Arbitration Association.

12. Right to Cancel

Customers have the right to cancel the contract within three business days of signing, as stipulated by the Pennsylvania Home Improvement Consumer Protection Act (HICPA). Cancellation must be submitted in writing.

13. Text Messages

If you agree to receive text messages from us, customer care messages cover appointment confirmations and reminders, project updates, and replies to your inquiries. Promotional messages, such as seasonal offers, are sent only if you separately check the promotional consent box. Consent is not a condition of purchase. Message frequency varies, and message and data rates may apply. Reply STOP to opt out or HELP for help at any time. See our Privacy Policy for how we handle your mobile number and consent.

14. Entire Agreement

This document, along with the signed contract and Scope of Work, constitutes the entire agreement between Hometrust Windows and the customer. No other verbal or written agreements shall be binding.

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For further information or to request a copy of these Terms and Conditions, contact our office directly:

HomeTrust LLC
Registered address: 402 Andover Rd, Fairless Hills, PA 19030
Office: 51 Buck Rd, Huntingdon Valley, PA 19006
Phone: (215) 341-3331
Email: hometrustwindows@gmail.com